social-overview

Verwacht: Social media monitoren met Google Analytics

Google heeft aangekondigd dat binnen enkele weken uitgebreide social media statistieken beschikbaar komen binnen Google Analytics. In die aankondiging een eerste stap naar social media monitoring.

Na de overname van Postrank ruim een jaar geleden, lijkt het er op dat een gedeelte van deze technologie eindelijk wordt toegevoegd aan Google Analytics. Gebruikers van Postrank hebben al de boodschap gekregen dat Postrank stopt met haar activiteiten per 1 april.

Activity stream

Met name de aankondiging van de “activity stream” lijkt een eerste stap naar het monitoren van Social media verwijzingen naar de website. In de activity stream worden status updates met links naar de website getoond. In begin worden links gedeeld via Google Plus en aangesloten partners van Social Data Hub partners getoond:

  1. AllVoices
  2. Badoo
  3. Blogger
  4. Delicious
  5. Digg
  1. Diigo
  2. Disqus
  3. Echo
  4. Gigya
  5. Google+
  1. Google Groups
  2. Hatena
  3. Livefyre
  4. Meetup
  5. Read It Later
  1. Reddit
  2. Screen Rant
  3. SodaHead
  4. TypePad
  5. VKontakte
  1. yaplog!

Nieuwe functionaliteiten

Hieronder vind je een overzicht van de aangekondigde social metrics:

  • Overview Report – impact van social op de conversies
  • Conversions Report - welke goals zijn beïnvloed door social media
  • Social Sources - bezoekgedrag per social media bron
  • Social Plugins - Welke content is het meest geshared
  • Activity Stream - wat gebeurt er buiten je website met jouw content 

Bron analytics.blogspot.com:

Measuring the value of social media has been a challenge for marketers. And with good reason: it’s hard to understand exactly what is happening in an environment where activity occurs both on and off your website. Since social media is often an upper funnel player in a shopper’s journey, it’s not always easy to determine which social channels actually drive value for your business and which tactics are most effective.
But as the social industry matures, marketers and web analysts need true outcome-oriented reports. After all, although social is growing in popularity, brand websites – not social networks – remain the place where people most often purchase or convert.
That’s why we’re releasing a new set of Social reports within Google Analytics. The new reports bridge the gap between social media and the business metrics you care about – allowing you to better measure the full value of the social channel for your business. We wanted to help you with 3 things:
  • Identify the full value of traffic coming from social sites and measure how they lead to direct conversions or assist in future conversions
  • Understand social activities happening both on and off of your site to help you optimize user engagement and increase social key performance indicators (KPIs)
  • Make better, more efficient data-driven decisions in your social media marketing programs
The Social reports allow you to analyze all of this information together and see a more complete picture of social impact than often used today. Here are a couple of the things you can do with our new reports:
Overview Report: see social performance at a glance and its impact on conversions


social overview Verwacht: Social media monitoren met Google Analytics
The Overview report allows you to see at a glance how much conversion value is generated from your social channels. The Social Value visualization compares the number and monetary value of all your goal completions against those that resulted from social referrals – both as last interaction, and assisted.
A visit from a social referral may result in conversion immediately or it may assist in a conversion that occurs later on. Referrals that lead to conversions immediately are labeled as Last Interaction Social Conversion. If a referral from a social source doesn’t immediately generate a conversion, but the visitor returns later and converts, the referral is included as an Assisted Social Conversion.
Conversions Report: which goals are being impacted by social media
social conversions Verwacht: Social media monitoren met Google Analytics

With the Conversions report, marketers can now measure the value of each individual social channel by seeing the conversion rates of each social network and the monetary value they drive to your business.
For example, you can see the effect that social content (i.e. a new video you created) had on conversions. Look at the time graph to see whether Goal Completions via Social Referral peaked after the content was published. Remember that you need to define goals and goal values in order to see data in this report, so tailor it to the things that matter to your business. Networks with a higher assisted / last interaction conversions ratio provide greater assisted conversions.
Social Sources – find out how visitors from different sources behave

social+sources Verwacht: Social media monitoren met Google Analytics

The Social Sources report shows engagement and conversion metrics for each social network so you can see how people are interacting with your content and whether it’s leading to a desired outcome.

For example, if you run social campaigns that promote specific products, you can see via the Social Visitor Flow whether visitors from each social network entered your site through these product pages and whether they continued on to other parts of the site or whether they exited.
Social Plugins: find the content that’s good enough to share

social plugins Verwacht: Social media monitoren met Google Analytics
If you publish content, you’ll want to know which articles are most commonly shared or recommended, and on which social networks they’re being shared. The Social Plugin report shows which articles on your site are receiving the most engagement and which social buttons – for example, Google +1 – are being clicked to share them.
You can use this information to create more of the type of content that’s popular with your visitors, and test different layouts of social sharing buttons to improve use by your community.
Activity Stream: what’s happening outside of your website
activity stream Verwacht: Social media monitoren met Google Analytics
While the other reports show you the impact that social engagement is having on your site, the Activities Stream tab (located within the sources report) shows how people are engaging socially with your content off your site across the social web.
For content that was shared publicly, you can see the URLs they shared, how and where they shared (via a “reshare” on Google+ for example), and what they said. Currently, activities are reported for Google+ and across a growing list of our Social Data Hub partners including recently signed brands Badoo, Disqus, Echo, Hatena and Meetup.
These new social reports will be available for all users over the next few weeks under the Standard Reporting Tab – please take a look and tell us what you think.
Posted by Phil Mui, Group Product Manager

Hoge verwachtingen van activity stream

Zou Google op termijn social media monitoring tools overbodig maken, door een goeie weergave van de activity stream? De data én de techniek is in huis. Uiteraard werken de social media monitoring tools ook keihard om zich onderscheidend te maken, zoals sentiment meting en workflow mogelijkheden. Toch lijkt dit een mooie eerste stap.

Wacht! ga niet weg vóór je mening te delen

Ken jij nog meer goeie plugins voor Google Analytics, of alternatieven voor Postrank, laat het weten!

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